Zomato Hiring For Freshers | Customer Care Executive | Work From Home | Apply Here !!

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Zomato Hiring For Freshers

About Zomato:

Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008. Zomato provides information, menus, and user-reviews of restaurants, as well as food delivery options from partner restaurants in more than 1,000 Indian cities and towns, as of 2022–23. Zomato is a rival to Swiggy in the food delivery and hyper-local space.

Post Details | Eligibility Criteria | Qualifications | Key Skills:

1. Customer Care Executive:

  • Qualifications: 12th Pass, Undergraduate, Any Graduate
  • Experience: (Desirable)
    • 1-6 years of experience

Skills Required:

  • Resolving problems/concerns raised by customers on the Zomato App via chat/phone/email
  • Establishing a relationship of trust with the customer, ensuring qualitative service (empathy and efficiency, excellent communication)
  • Learning the product and services offered thoroughly to provide timely and efficient resolutions to issues raised
  • Troubleshooting problems and seeing them through to resolution
  • Escalating unresolved issues to the appropriate internal teams

Job Profile & Responsibilities for Customer Care Executive:

  • People-first mindset (patient, empathetic, warm, respectful)
  • Problem-solving mindset
  • Flexible
  • Detail-oriented (active listener)

How to Apply:

Application Procedure:

To Apply Through Direct Link:

  1. Click on the below “Apply Now” link.
  2. You will be redirected to the career page of the Zomato company.
  3. Read all the details and fill all the required details in the form.
  4. Click on the Submit Button.
  5. Wait for a few days for a response from the company. Shortlisted candidates will receive a reply.

Apply Link:- Click Here

How to Apply for Off Campus Drive ?

  • Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application form after verification.

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