CashKaro Hiring Chat and Email Support Associates | ANY GRADUATE JOB | Freshers Job | WFO JOB | Apply Here !!
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CashKaro Hiring Chat and Email Support Associates
| Company Name | CashKaro. |
| Job Role | Chat and Email Support Associates. |
| Qualification | UG Any Graduate, Post Graduate Can Apply |
| Branch | Any Branches |
| Job Timings | 8-9 hours. |
| Salary | Rs 29,160/- P.M. |
| Experience | Freshers and Experienced both can apply. |
| Location | Gurgaon INDIA. |
CashKaro Hiring Chat and Email Support Associates
1: Chat and Email Support Associates
- Qualifications: 12th PASSED/Any Graduate.
- Batch: ANY BATCH.
- Experience: 0 Year of experience (Desirable).
- Must be self-motivated and a self-starter.
- Focus on quality and customer service.
- Exceptional listening and analytical skills.
- Solid time management skills.
- Must be able to effectively deal with people at all levels inside and outside of the Company.
- Creative ability and writing proficiency.
- Ability to multitask and successfully operate in a fast-paced, team environment.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limit, and following up to ensure resolution.
- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls, WhatsApp, YouTube, and more).
- Working cross-functionally to ensure customer issues are being flagged and adequately addressed.
- Building sustainable relationships and trust with customers through open and interactive communication.
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Selection Process For Drive:-
- Application Screening
- Online Assessment
- Technical Interviews
- HR Interview
- Selection (Latest Government Recruitment Drive 2023)
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