Amazon Hiring For Work from Home | Investigation Specialist I – English | Apply Here !!

Required Skills:

• Excellent written and spoken English skills with the ability to compose grammatically correct, concise, and accurate written responses.
• Excellent interpersonal skills, capable of communicating complex issues clearly to both internal and external customers.
• Demonstrated ability to work independently, making complex investigation decisions with little to no guidance.
• Excellent problem-solving skills.
• Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience.
• Demonstrated ability to analyze problems logically.
• Self-disciplined, diligent, proactive, and detail-oriented.
• Strong organizational skills.

Job Profile & Responsibilities for Investigation Specialist I – English:

• Take appropriate action to identify and minimize the risk posed by fraud patterns and trends.
• Communicate via email and telephone with buyers, merchants, and other external and internal customers.
• Maintain Amazon’s site quality by enforcing Amazon’s Policy Guidelines.
• Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
• Participate in other special projects/assignments and partner with appropriate business teams as necessary.
• Achieve weekly productivity and quality standards for investigations.
• Experienced in the internet space and capable of succeeding in a fast-paced team environment.
• Be prepared to be flexible with working hours and work Saturdays and/or Sundays.